Our admin team assigns a named case owner to every application within one working day. That person is your contact for documents, offers, payments and visa.
Will I be updated by email?Support
Yes. Every status change, uploaded document and message from your case owner is emailed to the address on your account automatically.
Can I get help with visa and accommodation?Support
Yes. After your offer letter we support you with the financial documents, embassy appointment, visa interview preparation and verified student housing near your campus.
Still have a question? Our counsellors answer enquiries by email, usually within one working day.
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